For the remainder of 2023 Maps for Hospital is offering a brief wayfinding analysis for any customer that purchases a Visitor Guide that involves a site visit. We will tour your campus as a first-time visitor and document most of the wayfinding issues that affect your campus. Often staff become less sensitive to issues that can impact how someone circulates around the campus. A frustrating experience can decrease customer satisfaction.
The site visit will be conducted by the owner, John Rush. Mr. Rush has been in over 400 hospitals and exposed to many different wayfinding systems. He has written several comprehensive wayfinding analysis reports and understands how to create an environment that assists patients and visitors get to their destination. He will document interior and exterior wayfinding conditions for your campus and provide a brief analysis with recommendations for improvement. This analysis can be used as a starting point for improving your wayfinding conditions.
Our impressive Visitor Guide assists your valuable patients and visitors onto your campus, to the correct parking area and entrance, and through the interior of the hospital. During the site visit we will collect the information needed for the Visitor Guide and document wayfinding issues affecting your campus. The analysis will give you a general perspective of what wayfinding information is available and what can be evaluated to improve someone’s experience.
Wayfinding typically involves a combination of signs, maps, digital components, and the use of colors, lighting, symbols, and architectural cues. The wayfinding system should be simple but contain enough information for all levels of users.
The visitor to a hospital campus must become oriented to the campus, decide on a route to the intended destination, recognize wayfinding components, and recognize the destination. Wayfinding information should be available in every step of the visitor’s trip to the hospital.
The wayfinding analysis will investigate various exterior and interior wayfinding and circulation issues. A wayfinding report will be provided during the Visitor Guide mapping process. Specifically, the wayfinding analysis will evaluate:
EXTERIOR
- Information Available Before a Visit
- Approaching the Campus
- Campus Entrances
- Exterior Campus Circulation
- Exterior Directional Signage
- Parking
- Building Entrances
INTERIOR
- Entrance Lobbies
- Elevators
- Interior Circulation
- Key Intersections
- Interior Directional Signage
The final product will be a brief report that documents existing conditions and provides general recommendations for wayfinding improvement. If needed, a more in-depth wayfinding analysis
can be performed.
For more details email us at john@mapsforhospitals.com or call us at 877-233-0387.
